Unethical business behaviour directly or indirectly accounts for major losses – between 2% and 5% turnover, and severely damages the reputation and morale of companies. However, despite being one of largest unmanaged risks in companies today, many managers still receive virtually no formal training in how to identify red flags, deal with them, and make sure that everything is of the standard that it could one day be used in court. The primary objective of this training week is to provide the participants with in-depth knowledge and practical experience of how to perform interviews in challenging situations.
These situations will primarily be connected to audits, investigations and other related forms of internal control and risk assessments but the techniques can be used more widely to any sort of fact finding interview. Conducting interviews when there are no hidden or potentially controversial issues is relatively easy. However, the situation becomes far more complex when there are underlying problems, conflicting agendas or the person being interviewed either has something to hide or finds it difficult to talk about something. Using realistic scenarios and characters this course will combine tutorial sessions with group exercises, interviews, observation and feedback sessions. The instructors will draw on their considerable experience of these types of interview situations in the choice of examples used making the course engaging and “experiential”.
Why Attend this Course?
- Use fraud auditing as a tool for fraud prevention and go beyond traditional internal control assessment
- Find elusive frauds that others miss and secure, analyse and present the evidence
- Make your organisation resistant to all forms of unethical business
- Develop an effective personal style while playing to your strengths
- Experience interview techniques from the inside – find out what it is like to BE interviewed
- Understand how and where to ask the difficult and sensitive questions
- Learn how to maintain the focus and at the same time read the verbal and non-verbal signs in an interview situation
What you will learn
Demystifying Fraud and Corruption within your Organization:
- What does fraud cost, who does it and how?
- Evaluating different strategies for dealing with anonymous reports and whistleblowers
- Developing an overall strategy to audit fraud and corruption
- Incorporating fraud detection, prevention and investigation into your audit approach
Developing and using The Fraud and Corruption Risk Assessment:
- Using the “think like a thief” methodology to develop the fraud and corruption profile of your organization
- Introduction to investigative desktop research
- Visualizing your results and presenting it to key individuals (including management)
- Forensic accounting and its importance in fraud detection and investigation
Fraud Identification, Investigation:
- Using specialist (forensic) investigation techniques
- Managing a complex investigation
- Practicing proven interview techniques
- Collating, concluding and resolving incidents of fraud and corruption