The booking process wasn't great, due to an error in communications I missed the first day. Being new to Pro CC this created problems in the rest of the week. The course felt very rushed and there wasn't a great amount of time to apply what we learned which would have really helped embed the learning.
Not a fan of the training approach. I'd prefer to have course notes/slide pack so I could concentrate on the demonstrations and for later review/referral during my day to day work. Layout of the training room made communication with the instructor difficult.
Having used ACAD for some years now, I thought I would be at intermediate level. However, having joined the course it was painfully apparent that there were some basic items of knowledge that I was missing and I would have been better starting again at the bottom. I suggest building some kind of level-assessment tool into the booking software.