Very well organised. Lots of useful information. Trainer very knowledgeable, able to relate information day to day activities/situations. Use of language very advantageous. Very interactive and engaging, even better if there was some guidance of pitch, levels, tones etc.
Excellent course - very practical for my needs. Part of my role is to provide training on legal processes in the business. After this course I feel more confident in approaching my next sessions. Made me realise that I can make a "dry topic" interesting. Excellent trainer.
I realised the difference between presenting and training. Zue was present and listened, considered our roles and knowledge. Encouraged us to try new styles,tools and that its the audience and trainer together. Good feedback delivered well and positively.