Laura N, 18 May 2017
Andy was an excellent trainer with good enthusiasm, made sure everyone understood. Gave lots of examples, good practical sessions and relevant to individuals.
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Nichola D, 18 May 2017
Enjoyed the interactive training
Jemma M, 16 May 2017
I found the 3 different coaching interesting. Fantastic day. Rob was great again.
Marie J, 16 May 2017
Very useful tools to take away and apply especially managing difficult conversations, coaching people and giving feedback.
Serena P, 16 May 2017
anna W, 16 May 2017
I found the new tools, strategies to deal with difficult conversations and how to have effective conversation that wont go off track very helpful.
Natasha M, 16 May 2017
Great course overall pleased and satisfied with knowledge gained. The group talks allowing us to effectively work on scenarios together.
Angus W, 16 May 2017
I found helpful the breaking up of the topics with group discussion, activities and cake. Maybe slightly to much paperwork.
Jamie S, 16 May 2017
Very informative and a joy to be apart of. I thought it was a great combination of individual/team, physically/written work. It kept everyone awake and engaged. Thank you very much.
Heather P, 16 May 2017
Really helped me understand how to rationalise and prepare for a situation. I liked the 6 steps to raising an issue, skills for effective conversations.