An enjoyable week, tempered by a number of personal stress related issues. General learning of the standard and application was good (which was my objective). As a quality specialist, I spent time reflecting how the standard is applied in my organization rather than generic application - a mistake upon reflection. Good to refresh the basics - 19011. Please apologise to Keith on the standard of my exam. He spent all week telling us of the mistakes to avoid in section 4 and then having decided to do two 'additional information' reports, I found myself writing a second NC about something that had no evidence. No matter how hard I tried, I could not stop myself. I am not sure if this was the question, the fact that I had been told not to do it or just my stress levels, but it was an uncontrollable situation. Can't blame the trainer!
The facilities at the hotel were the only downfall. The ladies toilets next to our training room did not seem to be cleaned all week, evidenced by the fact that the hand towels were not replenished after they ran out on day 2 or 3 of the course. Also, there were just too many sugary sweets and treats around. It would have been nice to have some savoury snacks or more fruit about. Thanks