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CeMAP® - Certificate in Mortgage Advice & Practice Reviews

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Clive R, 15 Apr 2019

Bristol

Course was poorly delivered. Trainers knowledge of the material was poor and the students corrected the trainer on a number of occasions. Slides were very poor quality,some not relevant, answers to questions were often wrong. Whole presentation looked thrown together. Great disappointment and poor value for money.Will not recommend this to my employer or my Union rep.
Response from course provider : Dear Clive, thank you for taking the time to provide us with your feedback. Simply Academy tutors are carefully selected and amongst the most knowledgeable in the industry. All tutors are fully qualified and are backed by years of practical experience. Our Teacher Development Program ensures the highest standards are offered with every course. I understand that your courses were undertaken with different tutors and although I appreciate each tutor has a unique delivery style and to ensure continuity, we do deliver the CeMAP programme in a consistent format. Please be aware that your booking is backed by our Pass Assurance scheme, therefore should you require any further support post course please do feel free to get in touch with our Student Support team whom will be happy to assist further.

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max t, 07 Aug 2018

Manchester

We are in the midst of a very hot summer and there was no air conditioning in the training room that worked at all, many complaints to the reception and many promises of "maintenance" being informed, absolutely nothing happened, didn't even see the "maintenance" people, wonder if they actually have any?? The very uncomfortable room was a terrible learning environment.
Response from course provider : Hi Max. Thank you for taking the time to provide us with valuable feedback and I’m sorry to hear that you were unsatisfied with the learning environment. Unfortunately, the air conditioning had a fault which was unable to be fixed straight away, and although you may not have seen the maintenance team who were trying to deal with the issue without causing any disruption to your training, I can confirm that every effort was made to rectify the fault. Please do feel free to get in touch with your course adviser should you need any further assistance.

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John Y, 15 Dec 2015

Southampton

Compared to CeMAP 1 I think the course is very overpriced and poor value for money. I was very disappointed and feel that I have received very little back for such a big outlay. The pre course training material is almost identical to CeMAP 1 so spending £20 to have it printed off felt like a waste of money. I also think that the course could have been done in half the time so much was a repeat of 1st course. Just feel course 2 is a big let down after such an excellent 1st course.
Response from course provider : Dear John, thank you for taking the time to provide feedback however I must dispute the comments made. Each CeMAP module is based on a different syllabus therefore it is impossible for our pre course guides to be identical, in turn the 100 page guide is available to read online therefore their was no need to incur any printing costs for this element. With regards to covering the course within 2 to 3 days again this would be impossible and would no doubt have a negative impact on the end result. Rest assured as market leaders within the financial training industry we endeavor to provide a 1st class service to all our clients therefore should you require any further support please feel free to call in.

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