I have learnt a good deal from the workbook as I am new to the M+E industry. This is by far the hardest industry to learn products as I have done in every other sector in construction, simply because of the vast amount of products that are always changing. I also feel the assesors comments were mostly correct but in some respects were slightly unfair when I was accused of doing the 'bear minimum' to get by, which is totally incorrect. Overall, I'm pleased to have completed it and look forward to moving onto the next one.Response from course provider : Thank you for your feedback, particularly on the assessor's comments. I'm sure this was intended as guidance for how much needs to be done to pass, but we will make sure that doesn't imply lack of effort in future and talk to assessors about providing clear comments.