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Complaints Made Easy (Complaints Training) Reviews

Jane C, 20 May 2019

I think that it should be compulsory that managers attend this training session

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[ Inappropriate review ]

Alison F, 16 May 2019

Particularly liked the advise about how to deal with complaints against staff. Working in mental health I have to deal with a lot of complaints - I know feel much more confident.

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[ Inappropriate review ]

Jane B, 16 May 2019

It was recommended that everyone in the team attend this course.

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[ Inappropriate review ]

suzanne T, 16 May 2019

Judy N, 15 May 2019

We seemed to run out of time towards the end so we didn't have any time for final questions

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[ Inappropriate review ]

Ruth E, 15 May 2019

A really useful and informative afternoon, we didn't cover all the questions in the board game but I feel that was not essential to the learning for the day. Very useful to do the training as a group from our own teams to share experiences and understanding of the process to ensure everyone has the same approach and knowledge

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[ Inappropriate review ]

Kathryn Y, 15 May 2019

Margaret M, 14 May 2019

All the information was relevant & I have dealt with lots of different issues in my long service its jyst nice to get a refresher every now and again and share others experiences

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[ Inappropriate review ]

Joanne B, 14 May 2019

Carole Q, 14 May 2019