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Cosensa Learning and Development
Managing Difficult Situations on the Telephone, run by Cosensa Learning and Development
This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a custo
Duration:
1 Day
Price:
£345
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Aberdeen, Belfast, Birmingham, Edinburgh, Glasgow, Inverness, Leeds, London, Manchester, Newcastle upon Tyne, Stirling
Chartered Insurance Institute
R02 Study Session, run by Chartered Insurance Institute
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
Chartered Insurance Institute
Influence & Persuasion, run by Chartered Insurance Institute
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
OTD
Public Speaking, run by OTD
Take a moment to imagine your next conference presentation or public speaking engagement running just the way you want it with the audience engaged, enthused and inspired to act on those messages immediately and over the long term..
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
Birmingham
OTD
Benchmarx, run by OTD
Evaluating impactTake a snapshot of current competence in your organisation and view the impact of your investment in people development.Understand exactly how good your people are at selling or coaching via Benchmarx,
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Virtual delivery
Locations:
n/a
OTD
Relationship Building Skills, run by OTD
Building and maintaining good working relationships will not only make you more engaged and committed to your organisation; it can also open doors to key projects and career advancement..
Duration:
-
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Birmingham
The British School of Etiquette
Afternoon Tea Etiquette, run by The British School of Etiquette
There are few things more civilised than a traditional English afternoon tea. Whilst an excellent cup of tea and beautifully presented food are essential, for many it is the ceremony of afternoon tea that makes it so special.
Duration:
3 Hours
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
London (central)
The British School of Etiquette
Children's Afternoon Tea Etiquette, run by The British School of Etiquette
Our Children’s Afternoon’s Tea Experience is ideal for birthday parties or special occasions. Enjoy a full English Afternoon Tea with sandwiches, scones and delicious cakes at a top venue in London and learn more about the history and etiquette behi
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
London (central)
Watson Martin
Stress Management and Resilience, run by Watson Martin
This course will enable you to develop strategies and plans to help you perform under pressure, and to support others around you. This will lead to better performance, well-being and, in many instances, an improved work-life balance.
Duration:
1 Day
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Birmingham, Bournemouth, Brighton, Bristol, Cardiff, Coventry, Croydon, Surrey, Edinburgh, Exeter, Glasgow, JL&P, London, Manchester, Newcastle Upon Tyne, Norwich, Richmond, Surrey, Scunthorpe, Staines, Middlesex, Uxbridge, Middlesex, Warrington
Open Road Learning
Solving Problems and Making Decisions, run by Open Road Learning
The world of work frequently involves managing problems and making decisions – work wouldn’t be work if it didn’t!. On this course, you’ll explore and develop strategies for solving problems and implementing solutions which will help make your day
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
Dunstan