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AKD Solutions
Social Media: Strategic & Operational Use, run by AKD Solutions
Social Media: Strategic & Operational Use is particularly beneficial for employees who are either strategic decision-makers or involved at an operational level when using social media to engage with customers..
Duration:
1.5 Days
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
Bray Leino Learning
Developing Customer Relations, run by Bray Leino Learning
This course is designed to develop delegates’ ability to achieve successful outcomes with customers through improved dealings with people. The success of business relationships with external and internal customers depends on professional skills and
Duration:
1 Day
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
London, Bristol, Devon, Nationwide
Watson Martin
Telephone Techniques for Service Excellence, run by Watson Martin
Our Telephone Techniques for Service Excellence course is highly practical for any frontline staff wanting to improve their telephone communication skills using state-of-the-art telephone coaching equipment..
Duration:
0.5 Days
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Birmingham, Bournemouth, Brighton, Bristol, Cardiff, Coventry, Croydon, Surrey, Edinburgh, Exeter, Glasgow, JL&P, London, Manchester, Newcastle Upon Tyne, Norwich, Richmond, Surrey, Scunthorpe, Staines, Middlesex, Uxbridge, Middlesex, Warrington
Watson Martin
Customer Service Excellence, run by Watson Martin
Our Customer Service Excellence course is for customer-facing, front-line and support staff, whose actions can have a significant impact on their company’s reputation and success..
Duration:
-
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Birmingham, Bournemouth, Brighton, Bristol, Cardiff, Coventry, Croydon, Surrey, Edinburgh, Exeter, Glasgow, JL&P, London, Manchester, Newcastle Upon Tyne, Norwich, Richmond, Surrey, Scunthorpe, Staines, Middlesex, Uxbridge, Middlesex, Warrington
Watson Martin
Managing Difficult and Demanding Customers, run by Watson Martin
Our Managing Difficult And Demanding Customers course is for anyone who has to maintain professional customer service when dealing with difficult customers, either face-to-face or on the phone..
Duration:
0.5 Days
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Birmingham, Bournemouth, Brighton, Bristol, Cardiff, Coventry, Croydon, Surrey, Edinburgh, Exeter, Glasgow, JL&P, London, Manchester, Newcastle Upon Tyne, Norwich, Richmond, Surrey, Scunthorpe, Staines, Middlesex, Uxbridge, Middlesex, Warrington