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AKD Solutions
Investigating Skills , run by AKD Solutions
4.4 (14 reviews)
Investigating Skills comprises two options for employees who are involved in investigations as part of their job role / responsibilities. Both courses are designed so participants emerge more confident and competent to undertake resolution focused,
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
AKD Solutions
Enhancing Customer Experience (Customer Service Training), run by AKD Solutions
4.1 (17 reviews)
Enhancing Customer Experience™ is an innovative training solution for organisations passionate about delivering a brilliant customer experience. This customer service training provides a fun,
Duration:
1 Day
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
AKD Solutions
Social media: Enganging with customers , run by AKD Solutions
4.0 (6 reviews)
Social Media: Engaging With Customers is for delegates who need an increased level of understanding about the role of social media in customer engagement.
Duration:
1 Day
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
Cosensa Learning and Development
Customer Care - Developing a Care Culture , run by Cosensa Learning and Development
4.0 (2 reviews)
Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones.
Duration:
1 Day
Price:
£345
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Aberdeen, Belfast, Birmingham, Edinburgh, Glasgow, Inverness, Leeds, London, Manchester, Newcastle upon Tyne, Stirling
AKD Solutions
Complaints Are Like Medicine… (Complaints Training), run by AKD Solutions
3.9 (7 reviews)
Complaints Are Like Medicine, sometimes hard to swallow but good for you..  . Complaints are like medicine is a 3-hour workshop for senior and middle managers.
Duration:
3 Hours
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
AKD Solutions
Getting it Write!!, run by AKD Solutions
Getting It Write is a 3-hour workshop for managers and staff who are responsible for drafting responses to complaints. The principle aim of this workshop is to ensure delegates are better equipped and confident to draft responses..
Duration:
3 Hours
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
Chartered Insurance Institute
Introduction to Customer Care, run by Chartered Insurance Institute
This insightful course will show delegates just how important great customer service is and how to deliver it..
Duration:
1 Day
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
AKD Solutions
Ti Amo – I Love You (Customer Experience Training) , run by AKD Solutions
Ti Amo is a 90-minute intensive learning experience facilitating the journey of turning a good customer experience into a fantastic one, simply by helping customers to fall in love and stay in love with your brand..
Duration:
1.5 Hours
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
London Business Training & Consulting (LBTC)
Alternative Dispute Resolution and Complaints Management, run by London Business Training & Consulting (LBTC)
Agenda:. Introduction to Dispute ResolutionArbitrationNegotiating Solutions to DisputesMediationOther Dispute Resolution MechanismsMain components of a Complaints Management ProcessWhat Customers Look for When They ComplainPeople IssuesSkills and Be
Duration:
2 Weeks
Price:
£3,700
Availability:
On demand
Course type:
Classroom
Locations:
London Kings Cross, AVANI Hotel
AKD Solutions
Social Media: Risks & Rewards In The Workplace, run by AKD Solutions
Social Media: Risks & Rewards In The Workplace is an introductory ½ day workshop to support organisations taking their first steps on the use of social media to enhance the customer experience.
Duration:
0.5 Days
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)