ISO 20000 Appreciation and Interpretation

Description

You need this course if you want an understanding of ISO 20000 and Information Technology Service Management Systems (ITSMS) or you are a manager responsible for integrating IT service management activities into your management systems.

What you will learn

You will learn...

  • the background to the development of ISO 20000
  • the value of an effective ITSMS and its contribution to your business
  • the purpose and intent of ISO 20000 and its relationship to other standards
  • how to plan the development of an ITSMS

Further information

LRQA
Provider:
LRQA
Duration:
1 Day
Price:
-
Availability:
On demand
Course type:
Classroom
Locations:
Aberdeen, BEDFORD, Birmingham, BIRMINGHAM, Bristol, Cambridge, Coventry, Cranage, Daventry, EDINBURGH, Glasgow, Leeds, London, LONDON, Mansfield, Milton Keynes, Newcastle upon Tyne, Nottingham, Reading, Redbourne, Southampton, SOUTHAMPTON, Steventon, STRATFORD-UPON-AVON, Swindon, Weston, York

Contact Information

LRQA

Lloyd's Register Quality Assurance Limited (LRQA), 1 Trinity Park,
Bickenhill Lane
Solihull, Birmingham
B37 7ES

Credentials

Locations