- Facilities and maintenance managers, practitioners and officers.
- Operations managers, executives and staff.
- Those entering FM who want a head start with setting up and running a department.
What you will learn
Upon completion of this course, you will be able to:
-> Review all policies and procedures to ensure there is completeness and that, from policies through strategy to forms, make sure that there is a logical flow.
-> Establish how you will monitor and manage your service and set up some key dates for your monitoring and managing tasks.
-> Establish your levels of quality and work out how you will monitor and ultimately improve quality.