Most current business literature recognises that it is the attention focused on people that will give organisations their competitive advantage. Following on from this we can assume that the quality of interaction between a manager and their people will have a large inﬂ uence on the performance and success of a business. Managers who can inspire and engage individuals and teams have better results and retain their talented employees.
The Eight-Step Coaching model gives leaders a framework and set of skills to build:
What you will learn
» What is coaching? Who do we coach? When and why? » Assessing your baseline coaching skills » The Eight-Step coaching model » Video illustration of the Eight-Step coaching model » Practising the Eight-Step coaching model » Live illustration of the Eight-Step coaching model
» Results of the pre-workshop survey » Focus on individual areas for development » Eight-Step teach back » Individual coaching scenarios » Group coaching » Giving constructive feedback » Individual coaching commitments