Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role.
This course is intended for Sales Managers who have gained some experience within their role, but have received little or no formal training, and would like to learn a more structured approach to managing their sales team. Delegates will be trained on methods designed to improve the performance of their sales team by successfully managing both results and activity.
What you will learn
By the end of this course each delegate will be able to:
Design and use management controls
Develop a simple manpower strategy
Prepare for and conduct recruitment interviews
Take responsibility for the training and development of their staff
Understand the principles of business planning
Measure sales performance and manage sales activity
Design an incentive programme for individuals and the team
Devise and manage a customer care programme