Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective coaches help inspire people and get them to see how their personal goals link to the goals of the team and the business. This course aims to give leaders and managers the skills to read and motivate; and to achieve 'win-win' situations at work.
What you will learn
By the end of this course, delegates will be using techniques that can enable them to deal with their own confidence and abilities, build effective teams, recognise potential disagreement and have the capability to handle these situations.